Terms & Conditions

Wisporta is an AI gateway that forwards your requests to language models from third-party providers through an OpenAI-compatible API, with a console for managing API keys, viewing usage and adding points. The models and prices available at any time are listed on the pricing page and at GET /v1/models.

• You must provide accurate, current information and be at least 20 years old, or have the consent of a parent or guardian.
• Points, API keys and usage history belong to the organization, not to individual members. The organization's owners and admins manage member access.
• You must keep your account and API keys secret. Any usage made with your organization's API keys counts as the organization's usage and is charged accordingly. If you suspect a key has leaked, revoke it in the console immediately.

• The service is prepaid. 1 point is worth 1 Thai baht before VAT. You can add between 100 and 100,000 points per top-up by PromptPay, card or a supported wallet.
• Prices exclude VAT. VAT is calculated from your organization's taxpayer details and the country detected at payment; the total is shown before you pay.
• An organization must enter its taxpayer details before its first top-up. Every top-up is issued an e-Tax Invoice and e-Receipt, downloadable in the console. You are responsible for the accuracy of the taxpayer details you provide.
• Each successful request is charged in points for the tokens actually used at that model's price. Requests that the AI provider answers with an error are not charged. If you disconnect while a model is still responding, we still charge for what the provider has already processed.
• A balance may go up to 10 points negative from requests running at the same time; a negative balance is deducted from your next top-up.
• We may change model prices. New prices apply only to requests made after the change.

• Points expire 30 days after the top-up.
• Topping up before expiry extends it by 30 days from the current expiry date, up to 365 days from the top-up date.
• On expiry the organization's entire remaining balance is set to zero and cannot be restored or refunded.

New users receive 20 welcome points, once per user, when they create their first organization. Welcome points have no cash value, cannot be exchanged or transferred, come with no tax invoice, and the program may be changed or withdrawn. If we find multiple accounts created to collect welcome points, we may cancel the points or suspend the accounts involved.

Points cannot be refunded for cash, except where the problem is caused by an error on our side, such as a duplicate charge or a payment that did not result in points. Report it to support@wisporta.com within 30 days of the payment and we will investigate and refund or credit the points as appropriate.

You must not use the service to:

• do anything unlawful, or create or distribute unlawful content;
• breach the usage policies of the underlying AI providers, which also apply to requests sent through Wisporta;
• infringe the rights, privacy or intellectual property of others;
• attack, penetration-test or attempt to circumvent our rate limits, billing or security;
• resell or share API keys with anyone outside your organization without our written permission.

• Responses are generated by third-party models and may be inaccurate, incomplete or inappropriate. Review them before relying on them, especially for medical, legal, financial or safety matters.
• As between you and us, we claim no rights in the input you send or the output you receive, subject to each AI provider's terms.
• We do not store request or response content — see the Privacy Policy.

We aim to keep the service running but do not guarantee it will be uninterrupted or error-free. It depends on third-party AI providers, who may take models down, limit them or retire them at any time. Concurrent requests are limited to 10 per organization, and we may add or retire models as appropriate.

We may suspend an account or organization and revoke its API keys immediately for breach of these terms, fraud, or use that could harm the service or others. You may stop using the service at any time and request account closure at the email in section 14. Remaining points are not refunded when an account is suspended for a breach or when you terminate yourself.

The service is provided "as is". To the extent permitted by law, we are not liable for indirect, special or consequential damages, or for loss of profits, data or business opportunity, and our total liability to you will not exceed the amount you paid us in the 3 months before the event. This does not limit liability that cannot be limited by law.

We may amend these terms and will show the effective date on this page. We will give notice of material changes on the website or by email. Continuing to use the service after the effective date means you accept the new terms.

These terms are governed by the laws of Thailand, and disputes are subject to the jurisdiction of the Thai courts.

Frevation Co., Ltd. 682 Moo 1, Sukhaphiban 1 Rd., Borabue, Borabue, Maha Sarakham 44130, Thailand Email: support@wisporta.com